Shipping & Returns

Shipping:

All shipments are sent via UPS or Canada Post with tracking provided.

  • You can expect to receive your order within 3-7 business days from the date your order is placed.
  • Shipping is FREE on orders over $500 CAD. $30 flat rate shipping for all orders under $500.
  • Door-to-door white glove delivery service available for orders within Toronto and the Greater Toronto Area. Please contact us for details.

Returns:

  • If for any reason you are not satisfied with your purchase, please contact us within 7 days of receiving your product(s) to obtain return information.
  • A store credit will be issued to you in the form of a promotional code once we receive your returned product(s). Your store credit never expires, and can be used on any future purchase(s).
  • The shipper is responsible for the costs associated with returning the item(s). 
  • Please email [email protected] for return shipping address prior to shipping your items(s) back. 

Please note that most of our products are handmade items and may have minor imperfections and/or irregularities. If you would like additional photos of our items, please don’t hesitate to contact us.